As mobile technology advances, organisations are learning to adapt to rapid changes to ensure they remain competitive, and that increasing customer and employees expectations are met. Manish Jha, General Manager Mobile, National Football League (NFL) gives insight into NFL’s work on creating the capacity to execute on mobile technology. Learn how this industry leader demonstrates the value of evangelising game changing technologies like augmented reality, NFC, social media and cloud. He explains that tablets are the fastest growing platform for NFL, accounting for 11% of their traffic while 58% of digital media traffic came from smart phones last year.
Gain practical and innovative tips from this interactive video session, which was recorded at the Enterprise Mobility Exchange, Miami. Matt Berry, Marketing Executive, IBM leads a panel including David Krebs, VP – Mobile and Wireless, VDC Research; Todd Carey, Mobile and Supply Chain Executive, Kony and Derl Rhoades, Head of Power Delivery, Service Development & Support, Southern Company on building a coordinated mobile strategy that capitalizes on the convergence of social, mobile, analytics and cloud. While mobilizing the fieldforce is expensive, it is important to look to sustainable development and take an evolutionary standpoint on how to get your enterprise mobility strategy there. Breaking down the intellectual barriers in mobility is key as we are all mobile experts due to consumerism and this savviness has transferred into the enterprise. Companies need to get out in front of their mobile strategy and build a roadmap with corporate goals and user dynamics.
Dr. Brian Laughlin, Technical Fellow, Technical Architecture / Strategic Planning, The Boeing Company joined the Enterprise Mobility Exchange to discuss best practice in developing a “killer app” for the enterprise. Brian highlights helping the business understand why they are implementing mobile technology, and what they want for solutions as a key challenge.
Finally Brian gives several pieces of advice to companies just starting out on their enterprise mobility journey, including patience, determination and staying true to what you want to achieve from mobile technology and not building applications just because you can!
Calvin Tu, Senior Director, Oracle is joined by enterprise mobility practitioners from Hyatt Hotels and Resorts and Safelite Autoglass to discuss how they are improving customer experience and maximizing customer loyalty by investing in mobile technology.
Hear how Hyatt Hotels & Resorts measure return on experience (rather than investment) through customer sentiment analytics, and understand how mobility has enabled a particular Hyatt Resort to jump from 175th to 5th in Hyatt’s rankings in terms of customer check in satisfaction.
Learn how Safelite Autoglass are making 2nd generation investments in mobility to improve customer service, changing focus from making cost savings to improving interactions between field technicians and customers through mobile apps.
Quickfire 5 Speaker Interview Part 3: Risk vs. Reward: Mitigating Mobile Security Risk and Incorporating BYOD into your Mobile Strategy
Following his participation as a speaker in the Enterprise Mobility Exchange, Randy Dizon, Service Manager - IT Mobility Services, Shell discusses issues that impact on Shell’s mobility projects, such as IT consumerization and stakeholder engagement. Randy talks about how Shell are delivering a support model that incorporates social IT, including online communities where end users can collaborate and share information, as well as access policy updates online.
Security is certainly the most important issue within enterprise mobility for Indra Tjandra, Principal Architect for Enterprise Systems, T-Mobile USA, at the moment. The implications of BYOD for data protection, and data management, within organisations are considered some of the biggest challenges brought on by emerging mobile technology.
Indra lists building secure mobile apps, increasing customer satisfaction and improving employee productivity as the main three factors which drive the implementation of mobile solutions for T-Mobile. Additionally, he reflects on his predictions for the progression and evolution of enterprise mobility over the next five years at Enterprise Mobility Exchange, Las Vegas.
Based on actual customer experiences, Michael Ziegler, Director, Enterprise Mobile Solutions at IBM shares a comprehensive approach to planning, implementing and managing a 'mobile first' approach. In particular, you will learn how to launch a mobile first business transformation, deploy mobile first applications, create a mobile first customer experience and institute a mobile first IT infrastructure.
Ed Durbin, Director – Retail Solutions, AirWatch was joined by practitioners from HOLLY HUNT, Caterpillar and Shell at the Enterprise Mobility Exchange for an interactive panel discussion around aspects of mitigating mobile security risk and BYOD such as policy, governance, mobile device management and end user engagement.
Each panellist brought their unique experiences in mobility to the discussion - from HOLLY HUNT mobilising a select group of employees to large scale initiatives at Shell and Caterpillar - the latter connecting 600-800 devices per month to corporate systems, with a 17,000 mobile workforce that is largely ‘BYOD’.
We're in the middle of a Mobile Revolution. Mobility is changing how we live and work. Are you prepared? The Enterprise Mobility Exchange has created a short video detailing the mobile revolution and its impact on enterprise mobility today. Watch this video to find out how the fast-paced growth in mobility is shaping businesses and enterprise mobility, and what a robust strategy can do to ensure success for the future of your organisation.
Ensure Rapid Results from Your Mobility Initiatives by Aligning Mobile Technology with Business Strategy
In this interactive panel discussion from the Enterprise Mobility Exchange in Miami 2013, a select group of mobility experts from buy-side and sell-side explain how to secure buy-in from across the business to ensure an integrated approach. They also discuss mobile device management, future-proofing mobility investment, implementing HTML5, BYOD and enhancing the relationships between the business unit and the IT department.
Panel Discussion: Developing a Smart Mobile Application Strategy to Improve Client Engagement and Drive Down Costs
Mobile apps emerged as one of the hottest topics discussed at the 2012 Enterprise Mobility Exchange. Panellists representing General Motors, Medtronic and Vivint discussed how they deploy applications that help differentiate their organisations and meet consumer and employee demand for information and services.
Drew also takes time to offer his advice for improving workforces by introducing web technology, as well as explaining his most useful successes and mistakes. Finally, Drew predicts that wearable devices will have a huge impact on enterprise mobility in the coming years, due to their enhanced visualisation and interaction with data.
Using the Power of Enterprise Mobility to Catapult Your Business Forward with David Taylor, Director of Global Sales Systems, Hershey’s
When Hershey’s decided to upgrade devices, it was discovered that it was not so easy to go to next generation of capabilities. Key decision-makers delved into what was needed to create a better enterprise mobility strategy. Due to user demand, Hershey’s began to look at moving to iPads and customised a solution that would lead to a higher return, as a result, opportunities abounded. Gain a deep understanding of how Hershey’s have used mobile technology to transform and enhance their business, and tips you can take away to adopt the same model for your own organisation. .
Gain a comprehensive understanding of Pepsico’s latest mobile initiatives. Learn how Jaime and team are riding the consumer wave and working to match consumer experience and speed in mobile technology across the enterprise. Hear how PepsiCo are addressing challenges like platform and device choice, engaging lines of business in mobility and selecting task based vs. monolithic apps to drive business growth through mobile technology.
How are PepsiCo approaching the challenge of mobility? Join Jaime Montemayor, CIO, Frito Lay to gain a comprehensive understanding of Pepsico’s latest mobile initiatives. Learn how Jaime and team are riding the consumer wave and working to match consumer experience and speed in mobile technology across the enterprise. Hear how PepsiCo are addressing challenges like platform and device choice, engaging lines of business in mobility and selecting task based vs. monolithic apps to drive business growth through mobile technology.